I would like to explain my experiences, skills and abilities, briefly. I have experiences on purchasing and supply chain. At the same time, I am a business analyst and process developer. While I was working for any company as purchaser or supply chain, I always was the member of the establishment or IT implementation team.
I have managed process design of purchasing or supply chain constant with local laws, and ten key roles of business analyst. When the project plan is being developed, I collect the needs of the clients, my department and also the business. I can convert all needs from business language to IT language or vice versa.
I manage my key roles, such as requirements of extract, anticipate, constrain, organize, translate, safeguard, simplify, verify, managing, and lastly system and operation maintenance to achieve the best fixed upstream and downstream structure with the implement team as other members.
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I also do all daily duties of purchasing or supply chain processes. Meanwhile, I monitor procurement processes; I collect data to use them as business analyst. Since I am also a data miner in my business, I collect data about my daily duties. I can monitor all processes via keeping tables that I prepared.
I make pareto analysis to prioritize issues. I use all data on business analyses, and process developments as well. I can give a department manager a perform table of any employee from any department. If there is a mistake maker on any step of the processes, I find the common mistake and I can execute the best re-training method for the employee to find permanent solution. If I found the reason of the issue, I analyze the conditions to find a solution, and then, I discuss it with IT team and department to get their opinions about the solution of issue.
For instance, in UCB, I could give HR director the report tables on how many SC/PR of HR were rejected by my procurement completion (Y1) role in 2016. The report included type of mistakes, who made them and how many.
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I have experiences on 15 different markets, such as cooper industry, machine production, construction, steel, media, printing house, chemicals, tourism, conveyor system, pharmacy, etc. I can make analytical template matching between my knowledge of my past experiences and needs of the new business. For that reason, I can get used to working in the new market or business, very quickly.
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Lastly, I would like to give two examples about my purchasing and supply chain experiences.
While, I was working for Forbo Siegling Movement System GmbH as Supply Chain, I managed all daily duties of supply chain, such as sales support, demand planning, purchasing, claim management, distribution management, and preparing weekly tables on sales and purchases.
At the same time, I performed business analyses methodology to determine all requisitions, and then designed the best structure on my daily duties. I made all sales order in sales distribution section of SD module of SAP system, and then I made work orders if a product can be assembled into our local workshop. If the product can be made from other facilities are in 23 countries, I prepared purchase order into MM module of SAP system.
When, the product was ready to dispatch, I had got customs documents, such as ATR, invoice, delivery note, and others to send customs agency within informed 3PL (Local third parts logistic providers). After, the product was arrived into customs; I requested payment of it from finance department. I forwarded the custom agency the payment notes to get the product into our branch depot.
After all, I sent the customer the product via billing from SD module of SAP System. If the product was sold to one of the Middle East countries (EMEA), I managed all export processes, such as preparing customs documents, determine type of transportation, billing, etc. I kept customers’ satisfaction, firstly.
If there was a defect or issue on the product, I managed claim processes on SAP. If the product was imported, I managed return to country of origin procedures after the claim was approved by foreign facility. If the product was made in our workshop, I manage re-work order procedures.
At the same time, I made business analyses on processes there. For instance, I discussed HQ IT team to add section for local invoice number, was obligation from the treasury of Turkey, on our invoices instead of SAP invoice number. I designed the best invoice constant with local obligation.
I made business development on returned product condition on SAP. In Turkish market, returned item could be sold again to another customer if it was regular time belt. I clarified the condition, and I designed new scrapping depot’s structure as far as Turkish market with IT team. After, my innovations on SD and MM modules, I designed receiving procedures of returned product, and I worked with HQ IT team, and local SAP providers to adapt them into supply chain structure of Turkey branch.
Additionally, I was a Local Key User (LKU) for all SAP users there. I prepared all training documents, such as sop, user manuals, and videos, on SD and MM modules, after I translated global policies, such as purchasing, supply chain, claim management, and sales support in Turkish to train my colleagues. I have also prepared videos in English for Eastern European countries, after they sent me to get regional key user’s training in Vienna. After the extended training, I became a regional key user for Eastern Europe.
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I would also like to point out my UCB experience. I have three hats there. These are procurement completion, operational purchaser, and LKU. I monitor procurement processes, such as SC/PR/PO creations, and approvals, to keep them in local laws, and global UCB’s rules, while I perform my (Y1) procurement completion role in daily works.
I am also operational purchaser. I manage all purchaser/buyer duties, such as finding vendors, cooperation offers, helping requisitioner departments, contracting, saving, bidding, live bidding on Ariba system for requests till €25 K. I keep all the contracts, and help regional purchasing manager for the requests are over €25 K. The Regional Purchasing Manager lives in Russia, and I prepare first connection with suppliers on behalf of him. I report him my all business records weekly via call meeting.
My third hat in UCB is LKU with Trainer & Helpdesk. If there is any training need or issue on procurement processes, I give new or existing colleagues training, such as SC/PR creation, approval (SRM/SAP), and FA (CRM). If there is tender on Ariba, I give vendor a training to open Ariba account, and connect with Ariba account of UCB Turkey. I manage bidding between vendors on Ariba system.
I have also prepared new version of SOP, and user manuals on SRM and SAP processes. I have already prepared FA training documents on CRM. If there is an issue on SRM or SAP, I forward users to relevant, such as FA(CRM), and MyIT web site with application help, or I open a ticket on My IT instead of them.
At the same time, I make business analyses on procurement. For instance, Before SRM go-live, I have collected all requirements, and shared them with HQ SRM team, and then I have gone to HQ to get train the trainer on SRM. I have also translated and adapted documents in Turkish. I have filled or uploaded technical specification documents, after HQ SRM team sent me to fill or update.
After SRM go-live, I have noticed all issues on the new SRM structure. I have developed new processes mistakes or incompatible steps to make them in optimum time occupied and minimum risen workloads for all users.
I have shared my solutions on productivity disrupters with HQ SRM team. I have ensured innovations on them by the HQ side. We could save processing time and steps with in local laws, and global UCB rules. After I have made process developments, Processing time, and steps were decreased.
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I believe in continuous improvement, and I have got some certificates, and diplomas. Nowadays, I have finished Project Management Certificate program. I have also used project management’s methodology on grand purchasing, establishment, and implementation projects of new technologies on procurement, before course. I have attended the course to get PM certificate, which I have also used its methodology, from Yıldız Technical University and Istanbul Institute. I have got achievement certificate of PM. I have also prepared MS Project’s examples about my big projects to manage the projects without mistake and delay.
