Jun 18, 17 / Leo 01, 01 08:02 UTC

I can't upload my profile picture  

Hello! I can't load the profile picture, help me. I've also worn Opera, Chrome and Firefox

Jun 18, 17 / Leo 01, 01 10:30 UTC

Yes we must apologise, there is a bug currently that effecting the uploading system. The IT team has been made aware of it and is currently working to resolve it.
Thank you for letting us know that the issue is still present

Jun 18, 17 / Leo 01, 01 14:33 UTC

Me too....

I can't update my profile~~

  Last edited by:  Rhein Lin (Asgardian)  on Jun 21, 17 / Leo 04, 01 05:41 UTC, Total number of edits: 1 time

Jun 19, 17 / Leo 02, 01 00:16 UTC

If you select a file, then save, it will upload correctly.  The problem is that the preview DOES NOT update on file selection, causing it to appear to do nothing.  Tested.  Severity 7 (confidence impact in project).

Jun 20, 17 / Leo 03, 01 06:45 UTC

I can't upload my profile picture either. When I go to upload it, I don't get an error. It just stays blank.

Jun 20, 17 / Leo 03, 01 06:57 UTC

I found out one issue. Make sure the picture you are trying to upload is the correct format, and size. My profile picture was originally way to large, and wouldn't process. I shrunk the size of the photo, and it's working fine.

Jun 21, 17 / Leo 04, 01 06:59 UTC

I'm having the same issue. Also, the system is no taking any of my personal info. Is here any way to solve this?

Jun 21, 17 / Leo 04, 01 10:26 UTC

I have same problem. Which format and size must be the image?

Jun 21, 17 / Leo 04, 01 16:14 UTC


I am having trouble uploading my profile picture from an Android phone - Gallery.  The picture posted to my blog just fine. Could you please look into this for me? Thank you.

~ Tal

Jun 24, 17 / Leo 07, 01 09:45 UTC

I cannot update my profile either. When I submit I will get blank page and get nothing updated.

This cause me could not finish the procedure of joining Asgardia and cannot vote.

And I don't know how to post a new topic. I only can reply and don't know why.

Please help, thanks.

Jun 28, 17 / Leo 11, 01 04:04 UTC

I am having the same problem. Thanks for trying to get it fixed!!

Jul 25, 17 / Vir 10, 01 01:14 UTC

I have same problem